Welcome to the CityCar Wallington FAQ page!
Here, you will find answers to common questions about our minicab services, courier options, and airport transfers. If you have any additional inquiries, please don't hesitate to reach out!
1What services does CityCar Wallington offer?
CityCar Wallington provides reliable minicab/taxi, courier, and airport transfers throughout Wallington and neighboring areas, including Croydon, Sutton, Carshalton, Cheam, and Banstead.
2What areas do you cover for airport transfers?
We offer airport transfer services to major airports, including London City Airport, Biggin Hill Airport, Heathrow, Gatwick, Stansted, Luton, and Farnborough. Our professional drivers ensure you reach your airport on time, every time.
3How do I book airport transfer?
You can easily book a taxi or airport transfer by contacting us through our website or by calling our customer service hotline. We recommend booking in advance to secure your preferred time.
4 Do you provide door-to-door service?
Yes! Our door-to-door service includes handling your luggage and monitoring your flight for any changes, ensuring a smooth experience from start to finish.
5What if my flight is delayed?
No need to worry! Our drivers monitor your flight status and adjust your pick-up time to accommodate any delays.
6Are your drivers professional and reliable?
Yes, our drivers are professional, experienced, and dedicated to ensuring you have a pleasant journey. They are trained to provide excellent customer service.
7Can I use your courier services for business needs?
Yes! Our courier services are perfect for both personal and business needs. We handle your packages with care and ensure timely delivery.
8What should I do if I have more questions?
If you have any additional questions or need assistance, please feel free to contact us via our website or give us a call. We’re here to help!
9Do you provide transfers to all London airports?
Yes, we provide transfers to all major London airports, including London City Airport and Biggin Hill airport Heathrow, Gatwick, Stansted, Luton, and Farnborough. Our service is designed to accommodate your travel needs, ensuring you reach your destination without hassle.
10What payment methods do you accept?
We accept a variety of payment methods to make your experience as convenient as possible. You can pay by cash, credit card, or through our mobile app.
11Can I book a return journey?
Yes, you can easily book a return journey when you schedule your initial ride. Just specify your return date and time, and we will ensure your chauffeur is ready for your return trip.
12Are there any additional luggage fees?
No, we do not charge extra for standard luggage. However, if you have oversized items or require special handling, please inform us in advance so we can accommodate your needs.
13How do you handle last-minute bookings or urgent courier requests?
We understand that last-minute needs arise. While we encourage advance bookings, we strive to accommodate last-minute taxi, minicab, and courier requests whenever possible. Simply contact our team, and we’ll do our best to assist you promptly.
14Do you provide fixed fares for airport transfers?
Yes, we offer competitive and transparent fixed fares for airport transfers, ensuring you know the cost upfront without any hidden fees. This applies to trips to and from Heathrow, Gatwick, Luton, Stansted, and London City Airport.
15How do I know when my airport transfer driver has arrived?
For airport pickups, our drivers offer meet-and-greet services and monitor flight times to adjust for any delays. You will be notified via text or call when your driver arrives.